EDUCATION
Concordia University Irvine, CA (Graduated May 2012)
B.A. Business Marketing – Minor: Communications
G.P.A. 3.7 - Dean’s list - Graduated Cum Laude
WORK EXPERIENCE
Teacher July 2012
Buena Vista Concordia International School Shenzhen, China
Taught science to English foreigner learners
Assisted in Activity classes including PE, theatre, and dance.
Prepared lessons for upper level grades
Server October 2011- present
Paul Martin’s American Grill Irvine, CA
Seated, greeted and explained restaurant concept to guests including specials and new menu items
Served as liaison between kitchen and guests in describing dishes and conveying dietary needs or customizations
Used food, wine and liquor knowledge to offer recommendations for guests
Provided a fine dining and hospitable atmosphere while maintaining a clean and professional look
Handled customer complaints and strived for complete customer satisfaction
Internship/Office Associate Summer Internship
Jim Canty State Farm Insurance Irvine, CA
Placed cold calls to prospective clients and helped assist existing customers with various issues
Created, developed, and managed social media accounts including Facebook, Twitter, and Linked In accounts for the Agent and office
Assisted sales members in providing and processing leads
Helped plan community events to help agents visibility
Internship/Student Leader-Paid position August 2010-July 2011
Thrivent Financial for Lutherans Irvine, CA
Facilitate sessions on financial literacy to college students by compiling curriculum on multiple personal finance subjects and presenting to students via Powerpoint, interactive discussions and group activities
Advertise, promote, and develop marketing materials to intrigue students to attend
Communicate with corporate in Minneapolis and Financial representative locally
Provide a college student’s perspective on personal finance
Office Assistant August 2008-August 2010
Concordia University Human Resources Department Irvine, CA
Answered phone, opened and processed mail as front office greeter
Prepared and distributed applications and resumes to hiring committees.
Assembled new employee packets
Handled confidential material
Shift Leader June 2006-June 2011
Togo’s/Baskin Robbins Long Beach and Huntington Beach, CA
Trained and supervised employees
Ordered inventory and including perishables and non-perishables
Processed catering orders
Opening and closing the eatery
Helped facilitate various promotions including groupons and school fundraisers
Leadership, Awards, Volunteer Experience
Student Government-Associated Student Body Vice President
Chaired Senate meetings to serve as liaison between students and administration
Worked on Executive Board on various school issues
Member of Omicron Delta Kappa Honors Society
Freshmen Orientation-serving as a peer advising leader
Assisted in Sunday school programs and VBS(both in US and Mexico)
Skills, Strengths
Detail oriented
Effective communicator
Disciplined work ethic