11/2013 – current Expert Computers, Inc Erie, PA
Computer Technician
Diagnose and repair computers, printers, and laptops
Record information on repairs from start to finish
Handle multiple repairs at one time

9/2012 - 12/2012 University of Jinan Jinan, Shandong, China
English Teacher
I prepared and taught 6 oral English and 2 business written English classes using powerpoint.
Created exams, administered the exams, and recorded the grades.
Participated in English Corner once a week.
Offered additional help to students when needed.

5/2010 – 5/2012 Edinboro University of Pennsylvania Edinboro, PA
Volunteer
I have taught many international students and scholars to improve their oral and written English skills

9/2011–12/2011 Edinboro University of Pennsylvania Edinboro, PA
Geography Tutor
Helped to teach students information in a variety of geography topics
Keep track of students and hours worked

2/2008-8/2008 Qualxserv/Syntechs Erie, PA
Dell Warranty Repair Technician
Receive calls daily though an internet portal
Contact customers to set up appointments
Manage appointment schedule
Go onsite and repair Dell laptops, desktops, and printers
3/2005-8/2008 Salvatore Computer Services Erie, PA
Owner
Taught customers how to use and maintain software and hardware
Provide onsite and shop repair service for laptops, desktops, and printers
Offer home and small business networking
Perform virus and spyware removal

2/2002 – 5/2007 Rite-Aid, Inc. Erie, PA
Field Technician Support
Taught staff on how to use the technology and newly installed equipment. Also on how to perform preventive maintenance on the equipment
In charge of keeping 24 stores throughout NW PA and SW NY state
up and running with their technology
Performed preventative maintenance for front office, Rx, and registers
Repaired Lexmark printers, and IBM workstations