•Enhance the customer management relationships with clients receiving service from me and achieving the rating agreed on.
•Sell appropriate banking products to achieve sales targets.
•Ensure all communications with clients are professional and ensure customer service is provided on all interactions.
•Participate and collaborate across teams.
•Adherence to planned scheduled.
•Ensure that all issues or feedback arising out of client contact be accurately recorded on the system to improve customer service.
•Comply with governance in terms of legislative audit requirements oracle capturing providing supporting documents.