WORK EXPERIENCE

29/01/2018–Present Administrative secretary - Office for Postgraduate Studies

University Department of Croatian Studies, Zagreb (Croatia)

0 communication with Postgraduate students and Teachers

0 solving paperwork

0 organizing Postgraduate Doctoral Programme

22/06/2017–31/10/2017 Flight attendant

Croatia Airlines d.d., Zagreb (Croatia)

0 Guide passengers with finding their seat, placing baggage etc.

0 Help children and elderly passengers to embark and disembark

0 Check each seated passenger to ensure their safety and comfort.

0 Demonstrate the use of safety equipment

0 Serve food and beverages to passengers and performed refilling tasks.

16/11/2015–15/11/2016 Professor of History

Osnovna škola Ksaver Šandor Đalski, Donja Zelina (Croatia) http://os-ksdjalski-donjazelina.skole.hr/

0 history teaching in elementary school

0 handling of teaching documentation

06/2013–10/2013 Rent-a boat and souvenir shop worker

Prožura d.o.o., Dubrovnik (Croatia)

Student job. Selling the souvenirs and boat trips. Maintenance of the boats. Organizing souvenir shop space and attracting customers to the shop. Welcoming and advising customers, handling payment's, arranging ordering and deliveries. Receiving deliveries from the suppliers.

02/2012–10/2012 Telephone salesperson

Interpunkt d.o.o., Zagreb (Croatia)

Selling the products and services of the company I worked for by calling prospective clients. Explaining products or services and prices, and answer questions from customers. Answering telephone calls from potential customers who have been solicited through advertisements.

2010–2011 Warehouse worker

Top shop- Studio Moderna, Zagreb (Croatia)

Student job. Preparing and completing orders for delivery or pickup according to schedule. Receiving and processing warehouse stock products. Keeping a clean and safe working environment and optimising space utilisation. Operating and maintaining preventively warehouse vehicles and equipment.