July 2017 –Ongoing

GUEST RELATIONS, OPERATION ADMIN AND TRAINING

Bottega Italian Restaurant, Beijing (China)

Manage different areas of restaurant operations as customer relations, vendor’s relations, inventory control, complete basic bookkeeping and accounting duties. The daily English language and service training program improved restaurant service standards. I improved decision making techniques and developed organizational and leadership skills.

September 2016 –May 2017

ASSISTANT PROGRAM MANAGER AND TRAVEL COORDINATOR

Master in Global Managementfor China, Ca’ Foscari University of Venice (Italy)

Supervision of the daily operations of the Master dealing with students and every day different professors. Organize professors’ business travel (flights, train and hotel bookings), write contract and payment request for them. Undertake the tasks of receiving calls and routing correspondence. Grading of students’ final exams, individual and group assignments.

May 2015 –July 2015

JUNIOR MARKETING CONSULTANT - INTERN

Finmeccanica, Beijing (China)

Social media competitive analysis (Italian and Chinese social networking sites), thematic (Defence and geopolitics) press reviews and conference attendance reports.