I am creative, resilient and versatile graduate of Kumasi Technical University with Bachelor of Technology degree in Accounting with computing. I am also a person who has the zeal to impart into others what I have in me. I’m an experienced accounting personnel looking for a new opportunity within the corporate world. With a proven track record in resolving and reducing customer complaints and meeting customer service level expectations, I have previous experience in corporate accounting and small business accounting with: · Excellent communication skills focused on understanding customer needs and developing resolutions · Proven ability to grasp product knowledge to quickly address customer questions and complaints · Able to stay calm when confronted with angry customers and defuse tense situations · Excellent planning, organizing and presentation skills · Ability to work independently, meet deadlines and obtain results · Proficient in completing all work according to deadline · Detail oriented and flexible · Able to work calmly under pressure