OBJECTIVE

To apply my interpersonal and business skills in order to obtain a position of English teacher to work with different age groups.

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EDUCATION

Diploma of English and French Translator and Teacher (5 years of study)
Faculty of Linguistics at National Technical University of Ukraine ‘Kyiv Polytechnic Institute’

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TEACHING SKILLS

• Deep knowledge of English grammar.
• Develop English lessons.
• Teach children the basics of the language.
• Work with children abroad (the USA, age 7-15).
• Help students learn grammar, speak and comprehend English.
• Improve students’ listening skills.
• Business English for adults.

OTHER SKILLS

• Managing work of a team.
• Ensure support and development of new colleagues; Handling trainings for newcomers.
• Daily communication with the US and the EU customers, issue solving and assistance.
• Process optimization.
• Reporting.

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WORKING EXPERIENCE

• 2007 – Present Private English lessons to adults and children.
• 2014 – Present Customer Service Manager in a chemical producing company
Spectrum Info Ltd.
• 2012 – 2013 Team Leader of customer service department at ControlPay B.V.
• 2008 – 2012 Customer Service Manager at Dutch owned auditing company
ControlPay B.V.
• 2007 Part-time position of English teacher in a private school.
• 2006 Work in a summer camp for children in the USA, New Hampshire